Report a Claim

AIA Workers' Comp Program - National Liability & Fire

 
Every insured employer is mailed a complete claims packet immediately upon policy issuance.  Included are all instructions, necessary claims forms, and proper notices for posting at the place of business. 
 

 Please forward First Reports of Injury and bills for all job related injuries to:

Associated Claims Administrators, Inc.
PO Box 230848
Montgomery, AL  36123-0848

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Phone:  1-800-388-6268

Fax:  1-800-988-4722
 

To process a claim in a timely manner:

-  Report all work related injuries to ACA as soon as they occur or as soon as the employer becomes aware of them.
-  Toll-free fax 1-800-988-4722, or email to submit First Reports of Injury, bills, and other information related to the claim.
-  Refer all medical authorization requests to ACA toll-free at 1-800-388-6268.
-  Communicate with the employee and ACA throughout the claim.
-  Have some light duty available for restricted duty.
-  Advise ACA when the employee returns to work.
 
 
This email address is being protected from spambots. You need JavaScript enabled to view it. a claims representative for further assistance.
 
  
 

GUARD

Contact the GUARD claims department at:  1‐888‐NEW‐CLMS (i.e., 1‐888‐639‐2567).

If you incur a loss under your GUARD policy, it should be reported directly to GUARD immediately, or as soon as possible. GUARD Claims Professionals are available 24-hours a day, 365 days a year at 1‐888‐639‐2567.

 
 

AmTrust

Contact the AmTrust claims department at: 1-866-272-9267 or This email address is being protected from spambots. You need JavaScript enabled to view it.

If you incur a loss under your AmTrust policy, it should be reported directly to AmTrust immediately, or as soon as possible. AmTrust Claims Professionals are available 24-hours a day, 365 days a year at 1-866-272-9267.  You can also visit their website for more information at amtrustfinancial.com/claims.

 

 

Travelers

Contact the Travelers claims department at: 1-800-238-6225.

If you incur a loss under your Travelers policy, it should be reported directly to Travelers immediately, or as soon as possible. Travelers Claims Professionals are available 24-hours a day, 365 days a year at 1-800-238-6225.  You can also visit their website for more information at travelers.com/claims.

 

 

All Other Carriers Represented by AIA

Please contact your underwriter for further assistance.

Associated Insurance Administrators, Inc.
P.O. Box 231330
Montgomery, AL  36123-1330
 
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Phone:  1-800-981-4242
 
Fax:  1-334-279-9966