Privacy Policy

The following disclosure is made on behalf of Associated Insurance Administrators, Inc. including Associated Claims Administrators, collectively referred to as AIA for the purposes of this notice.

Our Policy

AIA recognizes the importance of respecting the privacy and confidentiality of information received from customers and is committed to treating and using personal and personal financial information responsibly.  AIA will not disclose nonpublic personal information about our independent agency force, insureds, their employees, and other business affiliates to anyone except as permitted or required by law.

Collecting Information

AIA collects nonpublic personal information to provide insurance coverage and adjust claims. 

This nonpublic personal information may come from the following sources:

  • Insurance Agents/Agencies
  • Insureds/Employers
  • Employees
  • Other Third-Parties necessary to conduct business

We may collect the following types of nonpublic personal information.

  • Applications and other forms needed to process insurance quotes, policies, and claims
  • Third-party information to verify, supplement, or process applications, policies, or claims
  • Information based on transactions and experiences of customers, vendors, and other business affiliates

Disclosing Information

AIA will not disclose nonpublic personal information to any nonaffiliated third parties, except to conduct business or as permitted or required by law. Information may be supplied to others providing business services for us including information for audit, claims, or research purposes or to law enforcement agencies to help prevent fraud.

Securing Information

AIA maintains safeguards electronically, procedurally, and physically to protect nonpublic personal information required to conduct business and restricts access to our employees based on their need to know information necessary to provide products or services. 

Third-Party Websites

AIA provides access to third party websites as a convenience and do not endorse, control nor approve the products, services or information offered to you on any third-party website. Your decision to link to a third-party website is at your sole responsibility and at your own risk.  It is our responsibility to protect yourself from viruses or other If you decide to access a linked third party website, you do so solely at your own risk and you are therefore responsible for protecting yourself against viruses or other harmful factors that may occur or result from your use of any third party website.

Additional Information

For additional information related to this Notification, how AIA handles nonpublic personal information, or to inquire about nonpublic personal information we have for you, please contact:

Associated Insurance Administrators, Inc.
PO Box 231330
Montgomery, AL 36123-1330
334-279-7600 or Toll Free 800-981-4242