About Us

Since 1993, Associated Insurance Administrators, Inc. (AIA) has specialized in offering the highest-quality commercial insurance products to retail insurance agencies.

We give our customers the tools and support they need to provide exceptional protection for the heart and soul of any company – its people.

Who We Are

The AIA management team brings a combined 90 years of experience in the insurance industry, and an unmatched expertise in our specialties. We have a staff of driven, professional and experienced employees who operate underwriting, claims administration, accounting, IT, business development, and marketing.

Our ownership group is made up of shareholders who bring their expertise from insurance, commercial real-estate management, and banking disciplines. 

We pride ourselves on a depth of knowledge in our industries that can only come with time, diligence and a commitment to understanding the unique risks of our customers.

What We Do

At AIA, our long-standing professional relationships allow us to offer the best commercial insurance programs to our customers. Plus, our unique business model allows us to provide exclusive carrier relationships, highly-customized underwriting, exclusive risk mitigation and claims processing all under one roof.

Our expertise in the niches we serve is unmatched by any other program administrator in our region, including temporary staffing, healthcare, public sector, social services and not-for-profit organizations.

We provide exclusive access to a professionally underwritten and serviced Workers’ Comp Program with National Liability & Fire (a Berkshire Hathaway company). In addition, we offer expert Workers’ Comp claims administration with a proven track record of costs savings to our customers.

We pride ourselves on having well-established industry partnerships, including carriers offering Commercial Specialty coverage that complements our Workers’ Comp Program. AIA’s experienced underwriters are skilled in understanding, handling and supporting both common and complex accounts.

How We Are Known

Trust-based relationships are at the core of everything we do. Our top priority is to develop an exceptional business partner relationship with strategically-aligned carriers, independent insurance agents, and vendors

We pride ourselves in the long-term relationships we have established with our business partners, and firmly believe that these relationships make AIA unique.

From the very beginning, we work to start building trust in our relationships through highly-customized underwriting and marketing. We maintain that trust by offering superior customer service and claims administration, and serving you as a trusted advisor.

Start Building a Relationship with AIA

AIA currently offers insurance products and services across the Southeast (AL, AR, FL, GA, LA, KY, MS, NC, SC, TN, and TX). Our products can be accessed through a network of retail insurance agency business partners that represent the integrity and superior customer service expected at AIA. 

If you are interested in becoming a retail agency partner, please contact us at 1-800-981-4242 or email us at AIA Marketing.

If you are already a business partner, our underwriters are standing by, ready to offer assistance.

E-mail submissions to: AIA Submission Email Inbox