Develop your career with AIA! Located in beautiful Montgomery, Alabama, we’re looking for both experienced and entry-level candidates for our fast-growing insurance business.

About AIA

Since 1993, Associated Insurance Administrators, Inc. (AIA) has specialized in offering the highest-quality commercial insurance products to retail insurance agencies. We give our customers the tools and support they need to provide exceptional protection for the heart and soul of any company – its people. Through exclusive industry partnerships, skillful underwriting and expert claims administration, AIA offers a proven track record of delivering great value to our agency customers.
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Claims Adjuster

 Job Summary

Adjusts workers’ comp claims including but not limited to administration and resolution of all claims assigned; performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices. 

 

Duties/Responsibilities

  • Manages medical only and/or lost time claims including litigated claims. 
  • Investigates claims for compensability. 
  • Directs medical care. 
  • Reviews bills to confirm they are related to specific claim. 
  • Monitors medical bills for timely payment. 
  • Pays indemnity benefits as required and in a timely manner. 
  • Recommends legal counsel. 
  • Recommends, sets, and monitors reserves of all claims assigned. 
  • Maintains claims records, notes, and recorded statements from initial assignment to conclusion of claims assigned. 
  • Negotiates settlements within authorities. 
  • Provides claims management to conclude all claims in a timely manner. 
  • Performs other essential functions as assigned. 

 

Required Skills/Abilities

  • Advanced knowledge of insurance and claims management. 
  • Independent decision-making skills. 
  • Excellent written and verbal communication skills. 
  • Excellent organizational and time management skills. 
  • Proficient in Microsoft Office Suite or similar software. 

 

Education and Experience: 

  • Adjuster certification in Alabama required.
  • Related experience required.

 

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Marketing Representative

 Job Summary

Marketing representative for a fast-growing specialty workers’ comp wholesaler with a territory that includes Tennessee, North Alabama, North Georgia, and North Mississippi. Responsible for propelling marketing strategies to agents to produce business and meet company growth goals; creating the design of these strategies; developing and maintaining relationships with clients and customers; and identifying and helping resolve problem areas to maintain relationships and business/accounts. 

 

Duties/Responsibilities

  • Utilizes effective strategies to promote the company and its products. 
  • Develops and maintains positive relations with clients/customers. 
  • Successfully communicates company products and carriers/markets to customers. 
  • Develops strong working relationships with underwriters and carrier representatives. 
  • Acts as the link between company management/personnel and customers, catering to customer concerns and requests, and resolving problem situations. 
  • Conducts marketing campaigns and tracks results. 
  • Travels regularly, often overnight. 
  • Files detailed activity reports for management and underwriting personnel. 
  • Makes recommendations for advertising and promotional campaigns. 
  • Utilizes negotiation and persuasion skills through friendly, professional interactions with customers. 
  • Understands company processes/methods to proficiently explain details to the customers. 
  • Manages initial contracting/appointment with prospective agents/agencies. 
  • Attends industry related meetings, functions and conventions as company representative. 

 

 Required Skills/Abilities

  • Intermediate knowledge of insurance. 
  • Excellent written/verbal communication and interpersonal skills. 
  • Excellent organizational and time management skills. 
  • Proficient in Microsoft Office Suite and Sales/CRM software such as HubSpot. 

 

Education and Experience

  • Bachelor’s degree in a marketing or business-related field preferred. 
  • At least 2 years of experience working in the insurance industry. 

 

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