Develop your career with AIA! Located in beautiful Montgomery, Alabama, we’re looking for both experienced and entry-level candidates for our fast-growing insurance business.
About AIA
Since 1993, Associated Insurance Administrators, Inc. (AIA) has specialized in offering the highest-quality commercial insurance products to retail insurance agencies. We give our customers the tools and support they need to provide exceptional protection for the heart and soul of any company – its people. Through exclusive industry partnerships, skillful underwriting and expert claims administration, AIA offers a proven track record of delivering great value to our agency customers.
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Associate Underwriter
Job Summary
Associate Underwriter for a fast-growing specialty workers’ compensation program manager with career progression opportunities. Responsible for providing support to an Underwriting Team including but not limited to processing policies and endorsements; reviewing submissions, underwriting and quoting as assigned by Underwriters; assisting an Underwriting Team in efforts to write and maintain accounts; acting within laws, rules, regulations, carrier guidelines, company policies, and best practices.
Duties/Responsibilities
- Reviews submissions for completion and enters into carriers’ management systems.
- Requests documentation from and follows up with agents.
- Processes binders and policies requested by retail agents.
- Helps agents with problems on accounts.
- Supports positive relationships with agents by providing good customer service.
- Maintains files according to company policies and procedures.
- Prepares policy changes, amendments/endorsements, and cancellations as directed by insureds and/or underwriters.
- Assists underwriters as requested.
- Uses judgment and independent working skills to accomplish departmental objectives.
- Performs other essential functions as assigned.
Required Skills/Abilities
- Intermediate knowledge of insurance.
- Capability to make decisions regarding carrier placement/appetite.
- Ability to take direction from others and ability to work independently.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- High School Diploma or GED.
- At least 2 years of experience working in the insurance industry
If interested in applying, please send your resume and cover letter to Tina Zinn, Chief Insurance Officer, at tzinn@aiamga.com.
Claims Adjuster
Job Summary
Claims adjuster for a fast-growing specialty workers’ compensation program manager in the Southeast US with career progression opportunities. Responsible for adjusting workers’ comp claims including but not limited to administration and resolution of all claims assigned, and performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.
Duties/Responsibilities
- Manages medical only and/or lost time claims including litigated claims.
- Investigates claims for compensability.
- Directs medical care.
- Reviews bills to confirm they are related to specific claim.
- Monitors medical bills for timely payment.
- Pays indemnity benefits as required and in a timely manner.
- Recommends legal counsel.
- Recommends, sets, and monitors reserves of all claims assigned.
- Maintains claims records, notes, and recorded statements from initial assignment to conclusion of claims assigned.
- Negotiates settlements within authorities.
- Provides claims management to conclude all claims in a timely manner.
- Performs other essential functions as assigned.
Required Skills/Abilities
- Advanced knowledge of insurance and claims management.
- Independent decision-making skills.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- Adjuster certification in Alabama and/or state specific license required. Claims handling for Alabama, Georgia, Mississippi, South Carolina and Tennessee.
- Related experience required.
If interested in applying, please send your resume and cover letter to Cindy Dail, Claims Director, at cdail@acaworkcomp.com.
Production Underwriter
Job Summary
Underwriter for a fast-growing specialty workers’ compensation program manager in the Southeast US. Responsible for written premium production and profitability goals through underwriting, service, relationship development, and sales. Requires a sales-driven attitude, critical thinking skills, knowledge of insurance, management skills, and best practices protocols. Incentives included as part of production and profitability goals. Career progression opportunities available. Remote work location acceptable.
Duties/Responsibilities
- Analyzes new and renewal business for acceptable exposure, loss experience, timely payments (renewals), etc. in accordance with internal and carrier underwriting guidelines.
- Reviews and provides analysis of losses.
- Negotiates pricing with retail agents.
- Works closely with Management Team to reach existing goals and establish new benchmarks.
- Interacts with claims adjusters and staff.
- Assigns work to and mentors subordinates.
- Actively solves problems among insureds, agents, and other industry partners.
- Successfully communicates company products and carriers/markets to customers.
- Develops strong working relationships with retail agents, brokers, and carrier reps/underwriters.
- Travels to meet with select retail agents/brokers and participates in industry related meetings, functions and conventions as needed.
- Provides leadership and guidance to support the company’s overall efforts to furnish excellent customer service.
Required Skills/Abilities
- Intermediate to expert knowledge of insurance.
- Capability to make decisions regarding carrier placement/appetite.
- Ability to take direction from others and ability to work independently.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- Bachelor’s degree in a business-related field preferred but not required.
- At least 4 years of experience working in the insurance industry.
If interested in applying, please send your resume and cover letter to Tina Zinn, Chief Insurance Officer, at tzinn@aiamga.com.
Marketing and Communications Specialist
Job Summary
Marketing and communications specialist for a fast-growing commercial insurance wholesaler and specialty workers’ compensation program administrator in the Southeast US. Responsible for propelling marketing strategies and advertising campaigns; designing and implementing communication strategies for production teams; developing and maintaining relationships with clients and customers; and identifying new products, leads, and opportunities to grow the company. Career progression opportunities available.
Duties/Responsibilities
- Utilizes effective strategies to promote the company and its products.
- Responsible for lead development and handoff to production underwriters.
- Successfully communicates company products and carriers/markets to customers.
- Creates, implements, and conducts advertising/promotional campaigns and tracks results.
- Manages initial contracting/appointment with prospective agents/agencies.
- Develops strong working relationships with underwriters and carrier representatives.
- Understands company processes/methods to proficiently explain details to the customers.
- Develops and maintains positive relations with clients/customers.
- Utilizes negotiation and persuasion skills through friendly, professional interactions with customers.
- Attends industry related meetings, functions and conventions as company representative.
Required Skills/Abilities
- Excellent written/verbal communication and interpersonal skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite and Sales/CRM software such as HubSpot.
Education and Experience
- Bachelor’s degree in a marketing or business-related field preferred.
- Insurance industry and/or marketing experience preferred.
If interested in applying, please send your resume and cover letter to Tina Zinn, Chief Insurance Officer, at tzinn@aiamga.com.