Develop your career with AIA! Located in beautiful Montgomery, Alabama, we’re looking for both experienced and entry-level candidates for our fast-growing insurance business.

About AIA
Since 1993, Associated Insurance Administrators, Inc. (AIA) has specialized in offering the highest-quality commercial insurance products to retail insurance agencies. We give our customers the tools and support they need to provide exceptional protection for the heart and soul of any company – its people. Through exclusive industry partnerships, skillful underwriting and expert claims administration, AIA offers a proven track record of delivering great value to our agency customers.
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Assistant Underwriter
Job Summary:

Supports efforts of underwriting department including but not limited to processing submissions, policies, and endorsements; assisting underwriters in efforts to write and maintain accounts; on-going service during the term of policies; acting within laws, rules, regulations, carrier underwriting guidelines, company policies, and best practices; and assisting agents with problem accounts.

Duties/Responsibilities:

  • Receives, reviews for completion, and enters submissions into the company’s management system as received from agents.
  • Requests documentation from and follows up with agents.
  • Processes binders and policies requested by retail agents.
  • Helps agents with problems on accounts.
  • Supports positive relationships with agents by providing good customer service.
  • Maintains files according to company policies and procedures.
  • Prepares policy changes, amendments/endorsements, and cancellations as directed by underwriters.
  • Assists underwriters as requested.
  • Uses judgment and independent working skills to accomplish departmental objectives.
  • Performs other essential functions as assigned.

Required Skills/Abilities:

  • Basic knowledge of insurance.
  • Ability to take direction from others.
  • Good written and verbal communication skills.
  • Good organizational and time management skills.
  • Proficient in Microsoft Office Suite or similar software.

Education and Experience:

  • High School Diploma or GED.
  • At least 2 years of experience working in the insurance industry.
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Associate Underwriter
Job Summary:
Provides support to the Underwriting Department including but not limited to processing policies and endorsements; reviewing submissions, underwriting and quoting as assigned by Underwriters; assisting Underwriters in efforts to write and maintain accounts; acting within laws, rules, regulations, carrier guidelines, company policies, and best practices.

Duties/Responsibilities:

  • Reviews submissions for completion and enters into carriers’ management systems.
  • Requests documentation from and follows up with agents.
  • Processes binders and policies requested by retail agents.
  • Helps agents with problems on accounts.
  • Supports positive relationships with agents by providing good customer service.
  • Maintains files according to company policies and procedures.
  • Prepares policy changes, amendments/endorsements, and cancellations as directed by insureds and/or underwriters.
  • Assists underwriters as requested.
  • Uses judgment and independent working skills to accomplish departmental objectives.
  • Performs other essential functions as assigned.

Required Skills/Abilities:

  • Intermediate knowledge of insurance.
  • Capability to make decisions regarding carrier placement/appetite.
  • Ability to take direction from others and ability to work independently.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Proficient in Microsoft Office Suite or similar software.

Education and Experience:

  • High School Diploma or GED.
  • At least 4 years of experience working in the insurance industry.
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Claims Adjuster
Job Summary:

Adjusts workers’ comp claims including but not limited to administration and resolution of all claims assigned; performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.

Duties/Responsibilities:

  • Manages medical only and/or lost time claims including litigated claims.
  • Investigates claims for compensability.
  • Directs medical care.
  • Reviews bills to confirm they are related to specific claim.
  • Monitors medical bills for timely payment.
  • Pays indemnity benefits as required and in a timely manner.
  • Recommends legal counsel.
  • Recommends, sets, and monitors reserves of all claims assigned.
  • Maintains claims records, notes, and recorded statements from initial assignment to conclusion of claims assigned.
  • Negotiates settlements within authorities.
  • Provides claims management to conclude all claims in a timely manner.
  • Performs other essential functions as assigned.

Required Skills/Abilities:

  • Advanced knowledge of insurance and claims management.
  • Independent decision-making skills.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Proficient in Microsoft Office Suite or similar software.

Education and Experience:

  • Adjuster certification in Alabama required.
  • Related experience required.
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Claims Assistant
Job Summary:

Supports efforts of claims department including but not limited to assisting  with initial contact upon receipt of filed claims; updating information in company systems; accepting assignments from adjusters and completing in a timely manner; performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.

Duties/Responsibilities:

  • Receives first notice of claims via industry recognized claims reports.
  • Reviews system to determine coverage is in effect for the reported claim.
  • Sets up file in the company’s management system.
  • Makes initial contact with employer.
  • Provides copies of first notices of claims to Director of Claims.
  • Enters notes pertaining to claims into company management system.
  • Files forms as directed by adjusters.
  • Sends out bills for audit.
  • Manages filing, mailing, copying, scanning as assigned by adjusters.
  • Completes other assignments requested by adjusters.

Required Skills/Abilities:

  • Minimal knowledge of insurance and claims management.
  • Ability to take direction from others.
  • Good written and verbal communication skills.
  • Good organizational and time management skills.
  • Proficient in Microsoft Office Suite or similar software.
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Chief Insurance Officer
Job Summary:
A unique leadership position that directs all insurance related aspects of the company and ties together underwriting, marketing/sales, and claims.  Responsible for underwriting results, growth of business, and profitability enhancement.

Supervisory Responsibilities:

  • Leads and directs the Underwriting, Claims, and Marketing Departments.
  • Supervises Underwriting Team Leads, Claims Director, and Marketing Director.
  • Recruits and hires underwriting, claims, and marketing staff and conducts performance evaluations.
  • Coordinates training programs for new staff and identifies training needs for current staff.

Duties/Responsibilities:

  • Responsible for underwriting results, growth, and profitability.
  • Works with President to establish long-term strategic goals.
  • Review and revise underwriting and claims management guidelines as needed.
  • Interacts with regulatory agencies.
  • Monitors circular activity from rating bureaus with instruction for implementation if necessary.
  • Monitors and reviews carrier filing activities.
  • Interacts with carrier partner representatives.
  • Works with staff from all departments to assist in resolving critical issues.
  • Provides guidance to Underwriters and Claims staff regarding policy and coverage issues.
  • Evaluates processes/efficiencies and makes recommendations based on observations.
  • Works with the staff, insureds and retail agents to resolve premium audit disputes.
  • Works with consultants and other third-party resources.
  • Participates in industry related and general business meetings.

Required Skills/Abilities:

  • Advanced insurance knowledge to perform duties using independent decision-making skills.
  • Quantitative aptitude for analyzing and evaluating risk.
  • Excellent management and supervisory skills.
  • Excellent written/verbal communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Proficient in Microsoft Office Suite or similar software.

Education and Experience:

  • Bachelor’s degree in a business-related field required; Master of Business Administration preferred.
  • Ten years or more of related experience required.
  • Underwriter and/or claims administration certification/designation preferred.
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