Develop your career with AIA! Located in beautiful Montgomery, Alabama, we’re looking for both experienced and entry-level candidates for our fast-growing insurance business.
About AIA
Since 1993, Associated Insurance Administrators, Inc. (AIA) has specialized in offering the highest-quality commercial insurance products to retail insurance agencies. We give our customers the tools and support they need to provide exceptional protection for the heart and soul of any company – its people. Through exclusive industry partnerships, skillful underwriting and expert claims administration, AIA offers a proven track record of delivering great value to our agency customers.
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Job Summary
Associate Underwriter for a fast-growing specialty workers’ compensation program manager with career progression opportunities. Responsible for providing support to an Underwriting Team including but not limited to processing policies and endorsements; reviewing submissions, underwriting and quoting as assigned by Underwriters; assisting an Underwriting Team in efforts to write and maintain accounts; acting within laws, rules, regulations, carrier guidelines, company policies, and best practices.
Duties/Responsibilities
- Reviews submissions for completion and enters into carriers’ management systems.
- Requests documentation from and follows up with agents.
- Processes binders and policies requested by retail agents.
- Helps agents with problems on accounts.
- Supports positive relationships with agents by providing good customer service.
- Maintains files according to company policies and procedures.
- Prepares policy changes, amendments/endorsements, and cancellations as directed by insureds and/or underwriters.
- Assists underwriters as requested.
- Uses judgment and independent working skills to accomplish departmental objectives.
- Performs other essential functions as assigned.
Required Skills/Abilities
- Intermediate knowledge of insurance.
- Capability to make decisions regarding carrier placement/appetite.
- Ability to take direction from others and ability to work independently.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- High School Diploma or GED.
- At least 2 years of experience working in the insurance industry

Job Summary
Claims adjuster for a fast-growing specialty workers’ compensation program manager with career progression opportunities. Responsible for adjusting workers’ comp claims including but not limited to administration and resolution of all claims assigned; performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.
Duties/Responsibilities
- Manages medical only and/or lost time claims including litigated claims.
- Investigates claims for compensability.
- Directs medical care.
- Reviews bills to confirm they are related to specific claim.
- Monitors medical bills for timely payment.
- Pays indemnity benefits as required and in a timely manner.
- Recommends legal counsel.
- Recommends, sets, and monitors reserves of all claims assigned.
- Maintains claims records, notes, and recorded statements from initial assignment to conclusion of claims assigned.
- Negotiates settlements within authorities.
- Provides claims management to conclude all claims in a timely manner.
- Performs other essential functions as assigned.
Required Skills/Abilities
- Advanced knowledge of insurance and claims management.
- Independent decision-making skills.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- Adjuster certification in Alabama required.
- Related experience required.

Job Summary
Underwriter for a fast-growing specialty workers’ compensation program manager. Responsible for meeting written premium production goals through new and renewal policy underwriting, service, relationship development, and sales. Requires a sales-driven attitude, critical thinking skills, knowledge of insurance, management skills, and best practices protocols.
Duties/Responsibilities
- Analyzes new and renewal business for acceptable exposure, loss experience, timely payments (renewals), etc. in accordance with internal and carrier underwriting guidelines.
- Reviews and provides analysis of losses.
- Negotiates pricing with retail agents.
- Works closely with Management Team to reach existing goals and establish new benchmarks.
- Interacts with claims adjusters and staff.
- Assigns work to and mentors subordinates.
- Actively solves problems among insureds, agents, and other industry partners.
- Successfully communicates company products and carriers/markets to customers.
- Develops strong working relationships with retail agents, brokers, and carrier reps/underwriters.
- Travels to meet with select retail agents/brokers and participates in industry related meetings, functions and conventions as needed.
- Provides leadership and guidance to support the company’s overall efforts to furnish excellent customer service.
Required Skills/Abilities
- Intermediate to expert knowledge of insurance.
- Capability to make decisions regarding carrier placement/appetite.
- Ability to take direction from others and ability to work independently.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- Bachelor’s degree in a business-related field preferred but not required.
- At least 4 years of experience working in the insurance industry.
