Develop your career with AIA! Located in beautiful Montgomery, Alabama, we’re looking for both experienced and entry-level candidates for our fast-growing insurance business.
About AIA
Since 1993, Associated Insurance Administrators, Inc. (AIA) has specialized in offering the highest-quality commercial insurance products to retail insurance agencies. We give our customers the tools and support they need to provide exceptional protection for the heart and soul of any company – its people. Through exclusive industry partnerships, skillful underwriting and expert claims administration, AIA offers a proven track record of delivering great value to our agency customers.
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Job Summary
Adjusts workers’ comp claims including but not limited to administration and resolution of all claims assigned; performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.
Duties/Responsibilities
- Manages medical only and/or lost time claims including litigated claims.
- Investigates claims for compensability.
- Directs medical care.
- Reviews bills to confirm they are related to specific claim.
- Monitors medical bills for timely payment.
- Pays indemnity benefits as required and in a timely manner.
- Recommends legal counsel.
- Recommends, sets, and monitors reserves of all claims assigned.
- Maintains claims records, notes, and recorded statements from initial assignment to conclusion of claims assigned.
- Negotiates settlements within authorities.
- Provides claims management to conclude all claims in a timely manner.
- Performs other essential functions as assigned.
Required Skills/Abilities
- Advanced knowledge of insurance and claims management.
- Independent decision-making skills.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience:
- Adjuster certification in Alabama required.
- Related experience required.

Job Summary
Marketing representative for a fast-growing specialty workers’ comp wholesaler with a territory that includes Tennessee, North Alabama, North Georgia, and North Mississippi. Responsible for propelling marketing strategies to agents to produce business and meet company growth goals; creating the design of these strategies; developing and maintaining relationships with clients and customers; and identifying and helping resolve problem areas to maintain relationships and business/accounts.
Duties/Responsibilities
- Utilizes effective strategies to promote the company and its products.
- Develops and maintains positive relations with clients/customers.
- Successfully communicates company products and carriers/markets to customers.
- Develops strong working relationships with underwriters and carrier representatives.
- Acts as the link between company management/personnel and customers, catering to customer concerns and requests, and resolving problem situations.
- Conducts marketing campaigns and tracks results.
- Travels regularly, often overnight.
- Files detailed activity reports for management and underwriting personnel.
- Makes recommendations for advertising and promotional campaigns.
- Utilizes negotiation and persuasion skills through friendly, professional interactions with customers.
- Understands company processes/methods to proficiently explain details to the customers.
- Manages initial contracting/appointment with prospective agents/agencies.
- Attends industry related meetings, functions and conventions as company representative.
Required Skills/Abilities
- Intermediate knowledge of insurance.
- Excellent written/verbal communication and interpersonal skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite and Sales/CRM software such as HubSpot.
Education and Experience
- Bachelor’s degree in a marketing or business-related field preferred.
- At least 2 years of experience working in the insurance industry.
