Careers

Job Summary:

Supports efforts of underwriting department including but not limited to processing submissions, policies, and endorsements; assisting underwriters in efforts to write and maintain accounts; on-going service during the term of policies; acting within laws, rules, regulations, carrier underwriting guidelines, company policies, and best practices; and assisting agents with problem accounts.

Duties/Responsibilities:

• Receives, reviews for completion, and enters submissions into the company’s management system as received from agents.
• Requests documentation from and follows up with agents.
• Processes binders and policies requested by retail agents.
• Helps agents with problems on accounts.
• Supports positive relationships with agents by providing good customer service.
• Maintains files according to company policies and procedures.
• Prepares policy changes, amendments/endorsements, and cancellations as directed by underwriters.
• Assists underwriters as requested.
• Uses judgment and independent working skills to accomplish departmental objectives.
• Performs other essential functions as assigned.

Required Skills/Abilities:

• Basic knowledge of insurance.
• Ability to take direction from others.
• Good written and verbal communication skills.
• Good organizational and time management skills.
• Proficient in Microsoft Office Suite or similar software.

Education and Experience:

• High School Diploma or GED.
• At least 2 years of experience working in the insurance industry.

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Job Summary:
Provides support to the Underwriting Department including but not limited to processing policies and endorsements; reviewing submissions, underwriting and quoting as assigned by Underwriters; assisting Underwriters in efforts to write and maintain accounts; acting within laws, rules, regulations, carrier guidelines, company policies, and best practices.

Duties/Responsibilities:

• Reviews submissions for completion and enters into carriers’ management systems.
• Requests documentation from and follows up with agents.
• Processes binders and policies requested by retail agents.
• Helps agents with problems on accounts.
• Supports positive relationships with agents by providing good customer service.
• Maintains files according to company policies and procedures.
• Prepares policy changes, amendments/endorsements, and cancellations as directed by insureds and/or underwriters.
• Assists underwriters as requested.
• Uses judgment and independent working skills to accomplish departmental objectives.
• Performs other essential functions as assigned.

Required Skills/Abilities:

• Intermediate knowledge of insurance.
• Capability to make decisions regarding carrier placement/appetite.
• Ability to take direction from others and ability to work independently.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite or similar software.

Education and Experience:

• High School Diploma or GED.
• At least 4 years of experience working in the insurance industry.

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Job Summary:

Adjusts workers’ comp claims including but not limited to administration and resolution of all claims assigned; performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.

Duties/Responsibilities:

• Manages medical only and/or lost time claims including litigated claims.
• Investigates claims for compensability.
• Directs medical care.
• Reviews bills to confirm they are related to specific claim.
• Monitors medical bills for timely payment.
• Pays indemnity benefits as required and in a timely manner.
• Recommends legal counsel.
• Recommends, sets, and monitors reserves of all claims assigned.
• Maintains claims records, notes, and recorded statements from initial assignment to conclusion of claims assigned.
• Negotiates settlements within authorities.
• Provides claims management to conclude all claims in a timely manner.
• Performs other essential functions as assigned.

Required Skills/Abilities:

• Advanced knowledge of insurance and claims management.
• Independent decision-making skills.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite or similar software.

Education and Experience:

• Adjuster certification in Alabama required.
• Related experience required.

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Job Summary:

Supports efforts of claims department including but not limited to assisting  with initial contact upon receipt of filed claims; updating information in company systems; accepting assignments from adjusters and completing in a timely manner; performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.

Duties/Responsibilities:

• Receives first notice of claims via industry recognized claims reports.
• Reviews system to determine coverage is in effect for the reported claim.
• Sets up file in the company’s management system.
• Makes initial contact with employer.
• Provides copies of first notices of claims to Director of Claims.
• Enters notes pertaining to claims into company management system.
• Files forms as directed by adjusters.
• Sends out bills for audit.
• Manages filing, mailing, copying, scanning as assigned by adjusters.
• Completes other assignments requested by adjusters.

Required Skills/Abilities:

• Minimal knowledge of insurance and claims management.
• Ability to take direction from others.
• Good written and verbal communication skills.
• Good organizational and time management skills.
• Proficient in Microsoft Office Suite or similar software.

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Job Summary:
A unique leadership position that directs all insurance related aspects of the company and ties together underwriting, marketing/sales, and claims.  Responsible for underwriting results, growth of business, and profitability enhancement.

Supervisory Responsibilities:

• Leads and directs the Underwriting, Claims, and Marketing Departments.
• Supervises Underwriting Team Leads, Claims Director, and Marketing Director.
• Recruits and hires underwriting, claims, and marketing staff and conducts performance evaluations.
• Coordinates training programs for new staff and identifies training needs for current staff.

Duties/Responsibilities:

• Responsible for underwriting results, growth, and profitability.
• Works with President to establish long-term strategic goals.
• Review and revise underwriting and claims management guidelines as needed.
• Interacts with regulatory agencies.
• Monitors circular activity from rating bureaus with instruction for implementation if necessary.
• Monitors and reviews carrier filing activities.
• Interacts with carrier partner representatives.
• Works with staff from all departments to assist in resolving critical issues.
• Provides guidance to Underwriters and Claims staff regarding policy and coverage issues.
• Evaluates processes/efficiencies and makes recommendations based on observations.
• Works with the staff, insureds and retail agents to resolve premium audit disputes.
• Works with consultants and other third-party resources.
• Participates in industry related and general business meetings.

Required Skills/Abilities:

• Advanced insurance knowledge to perform duties using independent decision-making skills.
• Quantitative aptitude for analyzing and evaluating risk.
• Excellent management and supervisory skills.
• Excellent written/verbal communication and interpersonal skills.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite or similar software.

Education and Experience:

• Bachelor’s degree in a business-related field required; Master of Business Administration preferred.
• Ten years or more of related experience required.
• Underwriter and/or claims administration certification/designation preferred.

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