Develop your career with AIA! Located in beautiful Montgomery, Alabama, we’re looking for both experienced and entry-level candidates for our fast-growing insurance business.
About AIA
Since 1993, Associated Insurance Administrators, Inc. (AIA) has specialized in offering the highest-quality commercial insurance products to retail insurance agencies. We give our customers the tools and support they need to provide exceptional protection for the heart and soul of any company – its people. Through exclusive industry partnerships, skillful underwriting and expert claims administration, AIA offers a proven track record of delivering great value to our agency customers.
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Claims Adjuster
Job Summary
Claims adjuster for a fast-growing specialty workers’ compensation program manager in the Southeast US with career progression opportunities. Responsible for adjusting workers’ comp claims including but not limited to administration and resolution of all claims assigned, and performing tasks in accordance with company policies, insurance coverage, laws, rules, regulations and best practices.
Duties/Responsibilities
- Manages medical only and/or lost time claims including litigated claims.
- Investigates claims for compensability.
- Directs medical care.
- Reviews bills to confirm they are related to specific claim.
- Monitors medical bills for timely payment.
- Pays indemnity benefits as required and in a timely manner.
- Recommends legal counsel.
- Recommends, sets, and monitors reserves of all claims assigned.
- Maintains claims records, notes, and recorded statements from initial assignment to conclusion of claims assigned.
- Negotiates settlements within authorities.
- Provides claims management to conclude all claims in a timely manner.
- Performs other essential functions as assigned.
Required Skills/Abilities
- Advanced knowledge of insurance and claims management.
- Independent decision-making skills.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- Adjuster certification in Alabama and/or state specific license required. Claims handling for Alabama, Georgia, Mississippi, South Carolina and Tennessee.
- Related experience required.
If interested in applying, please send your resume and cover letter to Cindy Dail, Claims Director, at cdail@acaworkcomp.com.
Assistant Underwriter
Job Summary
Supports efforts of underwriting department including but not limited to processing submissions, policies, and endorsements; assisting underwriters in efforts to write and maintain accounts; on-going service during the term of policies; acting within laws, rules, regulations, carrier underwriting guidelines, company policies, and best practices; and assisting agents with problem accounts.
Duties/Responsibilities
- Receives, reviews for completion, and enters submissions into the company’s management system as received from agents.
- Requests documentation from and follows up with agents.
- Processes binders and policies requested by retail agents.
- Helps agents with problems on accounts.
- Supports positive relationships with agents by providing good customer service.
- Maintains files according to company policies and procedures.
- Prepares policy changes, amendments/endorsements, and cancellations as directed by underwriters.
- Assists underwriters as requested.
- Uses judgment and independent working skills to accomplish departmental objectives.
- Performs other essential functions as assigned.
Required Skills/Abilities
- Basic knowledge of insurance.
- Ability to take direction from others.
- Good written and verbal communication skills.
- Good organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- High School Diploma or GED.
- At least 2 years of experience working in the insurance industry.
If interested in applying, please send your resume and cover letter to Lisa Blackmon, Underwriting Manager, at lblackmon@aiamga.com.