Select a carrier below to begin filing your claim.
Report a Claim
AIA Workers’ Comp Program
National Liability & Fire
Every insured employer is mailed a complete claims packet immediately upon policy issuance. Included are all instructions, necessary claims forms, and proper notices for posting at the place of business.
Please forward First Reports of Injury and bills for all job-related injuries to:
Associated Claims Administrators, Inc.
PO Box 230848
Montgomery, AL 36123-0848
Phone: 1-800-388-6268
Fax: 1-800-988-4722
Email: claims@acaworkcomp.com
To process a claim in a timely manner:
- Report all work related injuries to ACA as soon as they occur or as soon as the employer becomes aware of them.
- Toll-free fax 1-800-988-4722, or email to submit First Reports of Injury, bills, and other information related to the claim.
- Refer all medical authorization requests to ACA toll-free at 1-800-388-6268.
- Communicate with the employee and ACA throughout the claim.
- Have some light duty available for restricted duty.
- Advise ACA when the employee returns to work.
Contact a claims representative for further assistance.
Guard
Contact the GUARD claims department at: 1‐888‐NEW‐CLMS (1‐888‐639‐2567).
If you incur a loss under your GUARD policy, it should be reported directly to GUARD immediately, or as soon as possible. GUARD claims professionals are available 24-hours a day, 365 days a year at 1‐888‐639‐2567.
AmTrust
Contact the AmTrust claims department at: 1-866-272-9267 or amtrustclaims@qrm-inc.com.
If you incur a loss under your AmTrust policy, it should be reported directly to AmTrust immediately, or as soon as possible. AmTrust Claims Professionals are available 24-hours a day, 365 days a year at 1-866-272-9267. You can also visit their website for more information.
Travelers
Contact the Travelers claims department at: 1-800-238-6225.
If you incur a loss under your Travelers policy, it should be reported directly to Travelers immediately, or as soon as possible. Travelers Claims Professionals are available 24-hours a day, 365 days a year at 1-800-238-6225. You can also visit their website for more information.
All Other Carriers Represented by AIA
Please contact your underwriter for further assistance.
Associated Insurance Administrators, Inc.
P.O. Box 231330
Montgomery, AL 36123-1330
Phone: 1-800-981-4242
Fax: 1-334-279-9966